Privacy Policy for Bim Cab – the Barbados Taxi App
This Privacy Policy describes how Bim Cab (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) when you use the Bim Cab – Barbados Taxi App (“the App”). We are committed to ensuring the privacy and security of your personal information. By using the App, you consent to the practices described in this Privacy Policy.
- Information We Collect
1.1 Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, and payment details when you register for an account, request or use our taxi services, or communicate with us through the App.
1.2 Location Information: To provide you with our taxi services, we may collect your precise location information through the App when you request a ride. We only collect and use this information with your explicit consent.
1.3 Usage and Device Information: We may collect information about your use of the App, including the type of device you use, unique device identifiers, IP address, mobile operating system, and app usage data.
- Use of Information
2.1 Provision of Services: We use the collected information to provide and improve our taxi services, process your ride requests, communicate with you, and ensure a safe and efficient transportation experience.
2.2 Personalization: We may personalize your experience by using your information to customize the services, content, and recommendations provided through the App.
2.3 Customer Support: We may use your information to respond to your inquiries, feedback, and provide customer support related to the App and our services.
2.4 Payment Processing: We utilize your payment information to process transactions and facilitate secure payments for the taxi services you request through the App.
2.5 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal proceedings, including responding to lawful requests and protecting our rights and interests.
- Sharing of Information
3.1 Service Providers: We may share your personal information with third-party service providers who assist us in operating the App, providing our services, processing payments, analyzing data, or conducting customer surveys. These service providers are contractually obligated to handle your information securely and only for the purposes specified by us.
3.2 Business Partners: We may share your information with our trusted business partners to offer you complementary services or promotions. However, we will only do so with your consent or when permitted by applicable laws.
3.3 Legal Requirements: We may disclose your information when we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, or legal proceedings, or to protect the safety, rights, or property of Bim Cab, our users, or others.
3.4 Aggregated or Anonymized Data: We may aggregate and anonymize your information for statistical or analytical purposes. This data does not personally identify you and may be shared with third parties for various purposes, including marketing and research.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
- Your Choices and Rights
5.1 Account Information: You can review, update, or delete your account information by accessing your account settings within the App. Please note that deleting your account may result in the loss of certain data and the inability to use some features of the App.
5.2 Location Information: You can control the App’s access to your device’s location through your device settings. However, disabling location access may impact the functionality and availability of our taxi services.
5.3 Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
5.4 Rights under Applicable Laws: Subject to applicable laws, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. Please contact us using the information provided below to exercise these rights.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy within the App or by other means. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at bimcabtaxi@gmail.com
We will endeavor to respond to your inquiries and address your concerns promptly.